Browse the folders to see what we currently offer for each category.
General Information and Helpful Guides
TICO Edge (Decisiv) Training and Job Aids
Get the TICO Edge Advantage online course (on TICO Learning). Only 12 minutes! Recommended for anyone who works with TICO in any dealer department.
TICO Edge (Decisiv) Pro Portal Training (1 hour e-learning course) in TICO Learning
Submit a Service Request to the TICO Uptime Center (Quick Reference)
TICO Edge: Level Up virtual workshop *Coming soon
TICO Parts Training and Job Aids
TICO Edge Parts Catalog Basics virtual instructor-led course. Register on TICO Learning.
Log in and Navigate TICO Edge Parts quick reference
Searching Tips and Tricks quick reference
Place an Order for Parts quick reference
Create a Quote quick reference
How to Submit an RMA quick reference
TICO EV Service Technician Job Aids
Pro E-Spotter Operator Training Materials
We do not typically do on-site training at the operator level. You can access all of our latest documentation, training materials (presentation, trainer guidelines, handouts, etc.) at Pro E-Spotter Operator Training Resources.
Deployment and demo hand-off training will be coordinated through your TICO regional sales manager.
Pro-Spotter EV Operator Training Materials
We do not typically do on-site training at the operator level. You can access all of our latest documentation, training materials (presentation, trainer guidelines, handouts, etc.) at Pro-Spotter EV Operator Training Resources.
TICO Sales Training
Pro-Spotter Walkaround Video (Youtube)
TICO 2023 Electric Dealer Sales Training Presentation
Video Gallery on the TICO website
TICO University: All new program coming in 2026!