Section 1: Introduction

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Introduction

This policy explains procedures pertaining to parts policies, parts returns and parts warranty at TICO Manufacturing.

TICO’s goal is to provide fair and consistent parts ordering, transportation, and claim reimbursement.

TICO requires all dealer personnel involved with TICO part business become familiar with and understand the information contained within this manual.

Please direct any questions or concerns pertaining to information found in this manual to the Parts Distribution Center (PDC ) Customer Service Representatives at parts@ticotractors.com or 833.842.6732.

All material found in this manual is property of TICO Manufacturing.


Click here to view Section 2: Order Policies and procedures