IMPORTANT SAFETY RECALL
This INTERIM NOTIFICATION LETTER applies to your vehicle.
A SECONDARY NOTICE WILL FOLLOW WHEN THE REMEDY IS AVAILABLE
Please refer to the affected unit listing by Chassis ID shown further in this document
NHTSA Recall No. 25V904
23 January 2026
Dear Dealer Network, Customers, and
Fleet Customers.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
TICO Manufacturing has decided that a defect, which relates to motor vehicle safety, exists in certain vehicles built between February 2018 through September 2025, TICO Pro-Spotter Tandem vehicles.
WHY DOES MY VEHICLE NEED REPAIR?
Terminal Investment Corporation (TICO) is recalling certain 2018-2026MY Pro Spotter Tandem tractors. The track rod mounting bracket for the forward rear axle, of the tandem axles set, may crack, which can result in track rod detachment. Consequence: Track rod detachment can cause a loss of vehicle steering control and increase the risk of a crash.
WHAT WILL YOUR DEALER DO?
TICO Dealers will inspect and replace the track rod mounting bracket, free of charge on the affected units based on the chassis ID list shown below regardless of vehicle functionality.
The inspection and replacement should take approximately 8.0 Hours. (480 minutes) The remedy for this defect has been determined however, shipping of the replacement track rod mounting bracket may take approximately 90 days. A second letter will be sent once the final remedy replacement part(s) are available. Upon completion of inspection, your dealer will replace the track rod mounting bracket for the forward rear axle of the tandem axle set and submit a case via TICO EDGE notifying TICO Uptime Center of completion.
TICO will cover the inspection as well as repair and will also cover your dealers’ travel expenses.
Your dealer will replace / repair the track rod mounting bracket for the forward rear axle at no cost to you.
WHAT SHOULD YOU DO?
Please contact your local authorized TICO dealer and schedule an appointment for your free inspection and repair as soon as possible. Your dealer will provide you with a more accurate inspection and repair completion date for your free of charge repair once timing for the replacement parts are confirmed.
WHO SHOULD YOU CONTACT WITH FURTHER QUESTIONS OR CONCERNS?
If you have and questions or concerns about this recall, please contact the TICO Uptime Center at Phone: 833.UPTIME.2 or e-mail us at: warranty@ticotractors.com.
If your dealer fails or is unable to remedy this defect without charge, or within a reasonable amount of time, you may submit a written complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey AVE SE
Washington, DC 20590
You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171); or go to: http://www.safercar.com.
WHAT IF YOU ARE A LESSOR?
Feder law requires that you forward a copy of this safety recall notice to the lessee within 10 days.
WHAT IF YOU HAVE ALREADY PAID FOR THIS REPAIR?
You may be eligible to receive reimbursement for the cost of repairs made prior to this recall notification. You may submit your receipts detailing the replacement costs along with your reimbursement request by e-mailing us at: warranty@ticotractors.com.
WHAT IF YOU NO LONGER OWN THE VEHICLE?
If you no longer own the vehicle, please contact the TICO Uptime Center at Phone: 833.UPTIME.2 or e-mail us at: warranty@ticotractors.com.
We apologize for any inconvenience and thank you for your attention to this safety matter.
Sincerely
TICO Uptime Center Team
Unit listing (By Chassis ID)
14539
14362
13304
12486
10902
7503
14795
14361
13001
12302
10901
7501
14796
14359
13000
12440
10900
7499
14566
14358
12999
12439
10286
7498
14794
14303
12998
12301
10285
7497
14793
14201
12869
10436
8839
7053
14792
13815
12890
12300
9479
7317
14791
13813
12880
10435
8768
6916
14409
13814
12974
12413
8838
6915
14460
13812
12299
12280
8738
6914
14363
13811
12500
10844
8391
7069
14408
13563
10440
10897
8366
5334
14407
13243
12298
10896
8367
5333
14406
13242
10439
10857
8302
14405
13241
10437
10856
7509
14404
13240
10438
10854
7505
14403
13238
12499
10855
7507
14402
13239
12498
10852
7508
14493
13365
12497
10831
7504
14492
13297
12487
10848
7502