--- title: "New Truck Metrics" slug: "new-truck-metrics" updated: 2026-11-09T20:30:52Z published: 2026-11-09T20:30:52Z canonical: "knowledge.ticotractors.com/new-truck-metrics" --- > ## Documentation Index > Fetch the complete documentation index at: https://knowledge.ticotractors.com/llms.txt > Use this file to discover all available pages before exploring further. # New Truck Metrics #### NT-P-3 Shipping Policy: Dealer to follow TICO Shipping Policy. 10 Points Available **Key Evaluation Metrics** Days on TICO Yard: TICO will calculate Ready to Ship (Goldsticker) to Shipped Date | Criteria | Value | | --- | --- | | <30 Days | 6 | | >30 Days | 0 | #### NT-P-4 DTU Policy: Dealers are required to accurately register new units according to the TICO DTU Process Guide, including customer name, address, and site information. TICO Brand Champion responsible for completion of TICO Learning DTU Process Course and implementing within their organization. 6 Points Available #### **Key Evaluation Metrics** TICO Learning Certification: Dealer to complete and certify to the TICO 2027 DTU process | Criteria | Value | | --- | --- | | 100% | 6 | | <100% | 0 | #### NT-PE-1 TICO Sales Specialist: Dealer to maintain a requisite number of specialists dedicated to the sale of new TICO products according to the TICO Dealer Annual Business Plan. TICO Sales Specialist must be dedicated to the sale of New TICO Products; however, TICO Sales Specialist may represent additional complimentary products at Dealer where strategically applicable (AOR dependent ). TICO Sales Specialist to be an expert in the TICO product line, including features and benefits, quotation, specifications, TICO service and parts procedures, rental and leasing, and the target customers within Distributor’s AOR. 16 Points Available **Key Evaluation Metrics** Dealer Key Contacts Report: TICO will validate that Sales contacts have been provided in the Dealer Key Contacts reporting and validate against TICO Dealer Annual Business Plan | Criteria | Value | | --- | --- | | 100% | 16 | | <100% | 0 | #### NT-T-1 TICO Sales Specialist: Dealer to maintain a requisite number of specialists dedicated to the sale of new TICO products according to the TICO Dealer Annual Business Plan. TICO Sales Specialist must be dedicated to the sale of New TICO Products; however, TICO Sales Specialist may represent additional complimentary products at Dealer where strategically applicable (AOR dependent ). TICO Sales Specialist to be an expert in the TICO product line, including features and benefits, quotation, specifications, TICO service and parts procedures, rental and leasing, and the target customers within Distributor’s AOR. 6 Points Available #### **Key Evaluation Metrics** TICO Production SharePoint Dashboard: TICO RSM will evaluate utilization of the dealer use of the TICO Production SharePoint Dashboard | Criteria | Value | | --- | --- | | 100% | 6 | | <100% | 0 | #### NT-T-2 TICO Customer Relationship Management (CRM): Dealer to utilize and maintain a CRM to manage interactions with existing and prospective customers throughout the terminal tractor sales process. Dealer to share opportunity pipeline report / lost opportunities with TICO Regional Manager for review on a monthly basis. 6 Points Available **Key Evaluation Metrics** Self Certification: Dealer will certify the are using a CRM System to track all rental and lease contracts. Dealer to share opportunity pipeline report / lost opportunities with TICO Regional Manager for review as part of recurring monthly strategic call. | Criteria | Value | | --- | --- | | 100% | 6 | | <100% | 0 | #### NT-MS-1 Minimum Sales Objective: Dealer to meet minimum sales objective as outlined in Dealer’s TICO Annual Business Plan, which will be updated annually. 15 Points Available **Key Evaluation Metrics** Performance to Dealer Sales Plan: TICO will evaluate Dealers performance to the annual Dealer Sales Plan | Criteria | Value | | --- | --- | | 100% | 6 | | >75% | 4 | | >50% | 2 | | <50% | 0 | #### NT-NI-1 Minimum New Truck Inventory: Dealer to maintain OR have on order minimum new truck stock inventory as outlined and agreed to in TICO Annual Business Plan. Minimum New Truck Inventory to be calculated based on a minimum of (3) months of sales based on the Minimum Sales Objective as outlined in the TICO Dealer Annual Business Plan (rounded up to the next whole number). 15 Points Available **Key Evaluation Metrics** Performance to Dealer Sales Plan: TICO will evaluate Dealers performance to the annual Dealer Sales Plan | Criteria | Value | | --- | --- | | 100% | 15 | | >75% | 10 | | >50% | 5 | | <50% | 0 | #### NT-PR-1 TICO Dealer National Accounts Program: Dealer to submit on an annual basis TICO Account Strategy Plan for each assigned National Account (both Conquest and Retention accounts). Plans to be submitted through portal by January 1st of each new year. 15 Point Available **Key Evaluation Metrics** Dealer to submit TICO National Account Strategy Plan(s) for each assigned National Account through the submission portal by January 1st of each new year. | Criteria | Value | | --- | --- | | 100% | 15 | #### NT-PD-1 Demonstrations: Dealer to meet minimum number of demonstrations objective as outlined in TICO Annual Business Plan. Dealer to submit each demo record with required information through TICO Demo Submission Portal in order to receive credit. 20 Points Available **Key Evaluation Metrics** Performance to Dealer Sales Plan: TICO will evaluate Dealers performance to the annual Dealer Sales Plan through demo submission log for each respective dealer. | Criteria | Value | | --- | --- | | 100% | 20 | | >50% | 10 | | <50% | 0 |